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Privacy Policy

Effective Date: July 17, 2025

Last Updated: August 30, 2025

 

This Privacy Policy (“Policy”) describes how Timber Services (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information provided by visitors and customers of https://www.timberservicesmi.com (the “Site”).

 

By accessing our Site, booking services, enrolling in courses, purchasing merchandise, or joining our membership community, you agree to the practices described herein.

 

1. Site Classification

 

This Site operates as an informational and e-commerce platform for:

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  • Tree care, landscaping, and winter services,

  • Membership and community resources,

  • Courses, events, and training, and

  • Sale of related merchandise.

 

2. Categories of Information We Collect

 

We may collect the following information, voluntarily provided by users:

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  • Full name

  • Mailing address

  • Email address

  • Phone number

  • Billing and payment details

  • Account preferences and communication settings

 

We do not collect sensitive personal data unless required for legitimate business purposes and only with your consent.

 

3. How We Use Your Information

 

We may use your personal data to:

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  • Process service requests, course enrollments, memberships, and product orders

  • Provide customer service and support

  • Send updates, account notices, or service-related communications

  • Deliver marketing, promotional, or educational materials (with consent)

  • Comply with legal requirements

  • Monitor and improve site performance and offerings

 

We do not use personal data for profiling or automated decision-making.

 

4. Sharing and Disclosure of Personal Information

 

We do not sell, rent, or lease your personal information.

 

Your data may be shared with trusted third-party vendors for business operations (such as payment processors, shipping providers, and email platforms) under confidentiality agreements. Data may also be disclosed when required by law or to protect our legal rights, property, or user safety.

 

5. Cookies and Tracking Technologies

 

This Site uses cookies and similar technologies to:

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  • Enhance browsing experience,

  • Remember user preferences, and

  • Analyze website traffic.

 

You can disable cookies in your browser settings, which may affect site functionality.

 

We do not currently respond to “Do Not Track” browser signals.

 

6. Children’s Privacy

 

We do not knowingly collect personal data from individuals under the age of thirteen (13). It will be promptly deleted if we learn that such information has been collected.

 

7. California Consumer Privacy Rights (CCPA & CPRA)

 

If you reside in California, you have the following rights under the CCPA and CPRA:

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  • Right to Know what personal data we collect and how it is used or shared

  • Right to Delete personal data (with legal exceptions)

  • Right to Correct inaccuracies in personal data

  • Right to Opt-Out of the sale or sharing of personal data

  • Right to Limit use of sensitive personal data

  • Right to Non-Discrimination for exercising your rights

 

To exercise these rights, email us at timberservicesmichigan@gmail.com.

 

8. International Users and GDPR Compliance

 

If you are located in the European Economic Area (EEA), the United Kingdom, Canada, or other regions with similar data protection laws, you may have additional rights, including:

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  • Right of Access to your data

  • Right to Rectification of inaccurate data

  • Right to Erasure (“Right to Be Forgotten”)

  • Right to Restrict Processing in certain cases

  • Right to Data Portability

  • Right to Object to certain processing activities

  • Right to Withdraw Consent at any time

 

Requests may be submitted to timberservicesmichigan@gmail.com. By using our Site, you consent to processing your data in the United States per this Policy.

 

9. Opting Out of Communications and Data Sharing

 

You may opt out of:

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  • Marketing and promotional emails,

  • Third-party communications, and

  • Disclosure of data for business operations (where applicable).

 

Requests may be submitted via email to timberservicesmichigan@gmail.com. All marketing emails include an unsubscribe link.

 

10. Data Retention and Deletion Requests

 

We retain personal data only as long as necessary to fulfill services, meet legal obligations, or other legitimate business needs.

 

You may request deletion of your personal data. We will honor requests unless retention is required for:

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  • Service or order fulfillment,

  • Legal compliance,

  • Fraud prevention, or

  • Internal recordkeeping.

 

11. Policy Changes

 

We may update this Policy periodically. Significant changes will be posted on this page or communicated by email. Continued use of the Site after updates constitutes acceptance of the revised Policy.

 

12. Contact Information

 

For privacy-related inquiries, please contact us:

 

Timber Services, LLC

Email: timberservicesmichigan@gmail.com

Website: https://www.timberservicesmi.com

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